Gone to ground......

It seems as though the "Customer Champions" department are taking a leaf from Batman's book and have gone to ground in the Champ-Cave!! Unfortunately the lady who has the key to Champ-mail has had to call in the repair team as it appears to have been foiled by the Joker!! Sorry....my poor sense of humor. It appears that once a query has reached these dizzy heights normal service ceases and no one can track what's happening. So I am still waiting for a call back from the Lass at the call centre. I tried to get hold of her again today but she's engaged and another email has gone to her requesting a call back......hummm. So I'm afraid the waiting game persists, no news is good news!! On the subject of the hunt for statements about the impact of the sport on grass, I have to put a huge THANKS out to Mell at the BPKA, Justin at the Essex Powerkite Park and Al from Powerkiters who have all pledged their time to send in a statement. These will prove to be invaluable, if the response is as we would like. Forewarned is Forearmed!! Growth continues to be steady with the petition we're now at 850 sigs and ranked 217, still respectable but there is still a way to go yet. Oh yes and another case of spin arrived (thanks to rarelymarty on racekites) in the Times of all papers about councils and response to signatures (http://www.timesonline.co.uk/tol/news/politics/article2484959.ece) definitely don't believe all you read in the papers, especially the bit about Downing street responding to petitions over 200 on their website.....All I can see is there has to be over 60,000!! We've a bit to get yet :0) Keep signing, poking and chivvying...Thanks to all.

Customer Champions......

For the first time I didn't get a call back from the RPA, I have to say I was surprised. I made a couple of chase up calls today and spoke to the lass that I last spoke to. It seems that we have managed to unearth another department in the RPA the "Customer Champions" unit. Apparently following the last letter, and the subsequent appeal, you get escalated to it. The lass on the line didn't really know much about the department, but read out what info she had about them apparently they have been established to ensure "consistency in decision making and policy making within the RPA." Which all sounds very positive, but they don't seem to like to respond to emails, so the lass said she will call me back when she hears from them. At present I have decided that holding my breath wouldn't be in my best interests.....some of you may beg differ of course :0b The petition is making slow but steady progress with the score on no10's door being a honourable 833, with a healthy standing of 225 in the rankings. Autumns coming the beaches are clearing and the winds picking up ..... its all good!!!

Here we go again......

Back from some time in the Sun, and back on the case. I have followed up my response to the last letter from the RPA, requesting the basis for their decision; and surprise surprise, no one can tell me who is dealing with it. So I am again waiting for the call centre to call me back. The holiday was great, but I took a kite and wasn't able to fly, but it served to remind how lucky we are in the UK to have the terrain and space to pursue our sport, rather than having to travel to a beach, just a nightmare that the bureaucrats don't want to think outside of the box to help everyone enjoy the country. Reinvigorated, there are some new leads, (thanks for those suggestions) that need following so I'll get on with that rather than descending into my alter ego the kiting grouch!!! Scores ont he door now 809 and we're up to position 230 so progress is still being made. Thanks to all as ever....